Privacy Policy

Last updated: December 24, 2025

CloudChat ID ("we", "app", or "CloudChat ID") values and protects user privacy. This Privacy Policy explains how we collect, use, and protect users' personal information when using the CloudChat ID application.

1. Information We Collect

a. Personal Information

Name
Phone number
Business name
Email address
Password (stored in encrypted form)

b. Chat Content Information

Communication content sent and received through the application, including:

Text messages
Images
Videos
Audio
Documents

c. Technical Information

Real-time connection (WebSocket / Socket.IO)
Local notifications
Device information for technical application purposes

2. Use of Information

The collected information is used for:

User registration and authentication
Providing real-time chat features
Managing user profiles
Enabling or disabling auto-reply / autopilot features
Displaying incoming message notifications
Improving application security and performance

3. Application Permissions

CloudChat ID requires the following permissions to support application features:

Camera and gallery for sending images and videos
Storage and audio for sending audio and documents
Local notifications for new message alerts
Internet connection for real-time communication

The application does not access data beyond the needs of its core functions.

4. Data Security

We implement reasonable security measures to protect user data from unauthorized access, alteration, or misuse.

5. Information Sharing

We do not sell, rent, or share users' personal data with third parties, except as required by law.

6. Third-Party Services

This application may use third-party services such as Google Sign-In and notification services. These services have their own privacy policies.

7. Policy Changes

This Privacy Policy may be updated at any time. Changes will be communicated through the CloudChat ID application or official website.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through:

Website: https://cloudchat.id
Email: [email protected]